What are the advantages of custom designed software over off-the-shelf products?

Why is Shanti Software a strong alternative to other companies in the custom software market?

What kind of product training could I expect? 

Does Shanti Software provide its own services, or are third party dealers and consultants used for installation, training and project management?

Does Shanti Software offer customer support and after sales product maintenance?

Does Shanti Software still support Pooch Express?

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What are the advantages of custom designed software over off the shelf products?

Your core business processes are just that, YOUR core business processes

Custom software integrates and implements your procedures and business rules  - letting you dictate what the system will allow, rather than letting the system dictate to you.
 

Why is Shanti Software a strong alternative to other companies in the custom software market?

With a small committed team offering personalized service, we seek to establish a secure, long-term relationship with our clients. Consulting closely with clients gives us the freedom to innovate, while providing products  based on efficient, effective and successful design principles.

 

What kind of product training could I expect? 

On-site education and installation allows you to custom-design your training programs. Shanti Software staff have over 10 years experience in training and staff development, and can design and deliver programs to suit your requirements.

Does Shanti Software provide its own services, or are third party dealers and consultants used for installation, training and project management?

Unlike many competitors, all our services are performed by Shanti Software personnel, who have the proficiency in our specialized applications to ensure the highest quality service available in the industry. Other vendors use outside sources for services, but we believes that the only way to ensure quality service, support and client satisfaction is to provide the services on a direct basis. 

Does Shanti Software offer customer support and after sales product maintenance?

Shanti Software supports our products through maintenance programs that cover varying levels of customer needs. Support ranges from online remote administration to standard phone support. Our technical support staff have hands-on experience and are committed to bringing you quality help when you need it most.

Does Shanti Software still support Pooch Express?

Shanti Software still supports our Pooch Express product although no new development will be performed on it.

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